Shipping & Delivery Policy | Metal-Projects

Shipping & Delivery Policy

Thank you for choosing Metal-Projects! We are committed to providing a reliable and seamless shipping and delivery experience. Please review the following policy, which outlines shipping methods, delivery times, costs, and additional terms associated with your orders.

1. Shipping Methods and Partners

Metal-Projects collaborates with a network of trusted shipping partners and carriers to ensure the safe and timely delivery of your products. The specific shipping method and carrier assigned to your order will be communicated to you in the offer provided by our partners, including all relevant tracking details (where available).

2. Delivery Times

Delivery times vary based on the product(s) purchased, the workshop responsible for manufacturing, and the shipping method selected. For metal profiles, shipments may take anywhere from 2 to 15 days to arrive. Estimated delivery times will be outlined in the offer provided by our partners. Please note that delivery times are estimates and may be subject to unforeseen delays or disruptions outside of our control, including customs processing, carrier delays, or external factors.

3. Shipping Costs

Shipping costs will depend on factors such as the product(s) ordered, the manufacturing workshop, and the selected shipping method. Full details of shipping costs, including whether they are integrated into the product price or separate, will be specified in the offer. Please refer to the offer for detailed information regarding the total shipping costs.

4. Tracking Your Order

If tracking information is available, you will receive tracking details upon dispatch to monitor your shipment's progress and estimate its arrival. Note that not all shipments may include tracking, depending on the selected shipping method.

5. International Shipping

Metal-Projects primarily operates within Eastern Europe. If you need international shipping outside this region, please contact us at office@metal-projects.com. We will assess your request and provide any applicable international shipping options.

6. Shipping and Delivery Terms

Metal-Projects and our partners strive to process and dispatch orders promptly. However, shipping terms, costs, and delivery times are subject to the specific terms outlined in each offer and may change based on various factors, including order volume, carrier conditions, and external disruptions.

7. Damaged or Lost Shipments

If your order is damaged or lost during transit, please reach out to us immediately at office@metal-projects.com. We will coordinate with the workshop and shipping carrier to resolve the issue and ensure a satisfactory outcome.

8. Customs and Import Duties

For international orders, customs duties, taxes, or import fees may apply. These charges are the recipient's responsibility and are not included in the product price or shipping cost. We recommend checking your country’s customs policies to avoid any unexpected fees upon delivery.

Please be aware that this shipping and delivery policy may change without prior notice. It is your responsibility to review this policy periodically for updates or modifications.

    Metal Projects | Custom Metal Fabrication Services in Romania & Europe. Connect with our network of 200 manufacturers for quick and affordable metal parts production. We specialize in welding, metal sheet cutting and abkant, CNC machining and 3d printing. Steel Architectural Construction and Engineering custom projects

    Why to put at work our partner's CNC Machining service?

    We can provide customers with CNC machining service being helped byengineers, product developers, designers, and more through our network of 50+ suppliers. Our highly qualified partner crafters can make any custom design, simple or complex. We offer rapid prototyping, small-batch machining with all orders serviced by our partners from end to end. Contact us with a CAD file to get a price, lead time, and design-for-manufacturability feedback on your custom CNC parts. Our partner's fast CNC machining capabilities are ready to meet you at the perfect price and product development stage.

    Metal Projects | Custom Metal Fabrication Services in Romania & Europe. Connect with our network of 200 manufacturers for quick and affordable metal parts production. We specialize in welding, metal sheet cutting and abkant, CNC machining and 3d printing. Steel Architectural Construction and Engineering custom projects

    What is CNC Machining?

    CNC, or computer numerical control machining, is a manufacturing process that uses automated, high-speed cutting tools to form designs from metal or plastic stock. Standard CNC machines include 3-axis, 4-axis, and 5-axis milling machines, lathes, and routers. Machines may vary in how CNC parts are cut—the workpiece may remain in place while the tool moves, the tool may remain in place while the workpiece is rotated and moved, or both the cutting tool and workpiece may move together.

    Skilled machinists operate a CNC machine by programming tool paths based on the geometry of the final machined parts. The part geometry information is provided by a CAD (computer-aided design) model. CNC machines can cut almost any metal alloy and rigid plastic with high precision and repeatability, making custom machined parts suitable for nearly every industry, including aerospace, medical, robotics, electronics, and industrial. Our partners provides CNC services from different materials. Send us your project.